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Who are we?

Your personal data is handled by Orangeparallel Unip., Lda., located at Rua Sub-Vila, Galeria Comercial Sub-Vila, Loja 4A, 2450-266 Nazaré, Portugal. Orangeparallel operates under the registered trademark Feel Nazaré. Feel Nazaré acts as the data controller, in accordance with the GDPR, responsible for ensuring your data is processed lawfully and securely.

Why do we process your data?

Your personal data is collected and processed for the following purposes:

Legal Obligations: Compliance with legal requirements, such as reporting to the Serviço de Estrangeiros e Fronteiras (SEF) and issuing invoices.
Contract Execution: Managing temporary tourist accommodation contracts, local accommodation management agreements, and pre-contractual negotiations. This includes payment processing, guest management, check-ins/check-outs, security deposits, and additional services like cleaning, transfers, breakfast, or activities.
Marketing and Communication: Sharing marketing content, promotional offers, and responding to inquiries via email, phone, or digital platforms.
Asset Protection and Statistical Analysis: Protecting property managed by Feel Nazaré and analyzing operational data for internal purposes.

Failing to provide personal data for purposes outlined in points 1 and 2 may prevent Feel Nazaré from fulfilling legal obligations, leading to the termination of accommodation contracts or a reduced quality of service.

What personal data do we collect?

We collect personal information necessary for the services you request, including identification, contact details, and payment information.

How do we process your data?

Your data is processed to execute contracts, comply with legal obligations, and, in some cases, with your explicit consent (e.g., for marketing). In certain instances, we process your data based on our legitimate interests, such as statistical analysis or asset protection.

How long do we retain your data?

Your personal data is retained only as long as necessary to fulfill the purposes for which it was collected, in compliance with legal or regulatory requirements. Once the retention period expires, your data will be securely deleted.

Who do we share your data with?

We may share your personal data with:

Affiliated Organizations: Entities adhering to equivalent privacy standards.
Public Authorities: Such as SEF and the Portuguese Tax Authority (AT).
Service Providers: Including cleaning services, accounting firms, legal advisors, and marketing platforms.
Management Platforms: Data may be shared with property management systems (PMS) and third-party applications connected to the PMS, strictly for managing our operational activities and ensuring seamless service delivery.
Judicial and Regulatory Authorities: When required for legal proceedings or security matters.

Is your data transferred outside the EU?

Feel Nazaré primarily processes data within the EU. In exceptional cases, data may be transferred outside the EU (e.g., for hosting or technical services) under strict GDPR-compliant safeguards to ensure adequate protection.

What are your rights?

Under the GDPR, you have the right to:

Access, correct, or delete your data.
Restrict or object to processing.
Request data portability.
Withdraw consent (where applicable), without affecting the lawfulness of prior processing.
File a complaint with the Portuguese Data Protection Authority (CNPD).

Requests that are excessive or unfounded may result in a reasonable administrative fee or denial.

Security and Confidentiality

We implement technical and organizational measures to protect your data. However, as internet transmission is not entirely secure, we cannot guarantee absolute protection for data transmitted online.

Feel Nazaré does not sell, distribute, or commercially exploit your data. We are committed to maintaining the confidentiality of your information.

Questions?

If you have any questions or wish to exercise your rights, please contact us:

Email: legal@feelnazare.com
Address: Rua Sub-Vila, Galeria Comercial Sub-Vila, Loja 4A, 2450-266 Nazaré

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